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Part Three – 3 Ways to Use your CRM to Manage and Strengthen Your Brand Reputation

Part Three – 3 Ways to Use your CRM to Manage and Strengthen Your Brand Reputation

Oct 26, 2021 | Branding, CRM, CRM dashboard, Uncategorized

In the last two articles, we shared ways you can use your CRM to manage your brand message and your brand assets. A consistent brand message and up-to-date assets are key factors in company growth and customer loyalty. As important as the first two are, there is a...
Part Two – 3 Ways to Use your CRM to Manage and Strengthen Your Brand

Part Two – 3 Ways to Use your CRM to Manage and Strengthen Your Brand

Oct 19, 2021 | Branding, CRM, Uncategorized

Managing your brand from reputation to assets can be challenging, especially when you are a business owner and you do not have a dedicated brand manager. In our last article, we talked about the challenges and introduced the first way you can manage your brand with...
Part One –  3 Ways to Use your CRM to Manage and Strengthen Your Brand

Part One – 3 Ways to Use your CRM to Manage and Strengthen Your Brand

Oct 12, 2021 | Branding, CRM Implementation, Uncategorized

If you have a CRM, there is a good chance that you use it for marketing management. Attracting new customers and nurturing existing customers is your focus and common strategies include email campaigns, newsletters, and lead generation forms. Each serves a different...
Why are my customers one-time buyers? How can I change this?

Why are my customers one-time buyers? How can I change this?

Sep 28, 2021 | CRM Implementation, Customer Relationship, Customer's Journey, Uncategorized

If you do a Google search on attracting new customers, you will find article after article with strategies to do so. Strategies can include lead-generation landing pages and contact forms on your website or email drip campaigns to nurture them from consideration to...
Use your CRM to answer prospect questions before they ask

Use your CRM to answer prospect questions before they ask

Sep 20, 2021 | Buyer's Journey, CRM, Uncategorized

Why do people contact you? They contact you because you offer a solution to their need. Your solution could be an insurance policy, lawn care maintenance, accounting services, or supplying materials like metal or wood. Whatever it is, your website, emails, or...
The Greatest Time Waster in Business is Following up with the Wrong People

The Greatest Time Waster in Business is Following up with the Wrong People

Sep 14, 2021 | CRM, Follow Up Fatigue, Uncategorized

Benjamin Franklin wrote, “Remember that time is money.”, in his essay, Advice to a Young Tradesman. Although he was referring to sitting laziness, this aphorism is also true in sales. When you are following up with sales leads, time is money. If you close a sale, the...
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