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Why CCC Solutions?
Our clients share a common goal: Complete work faster and easier. Whether you work for a private business, non-profit or federal agency, using software to your advantage is the strategy. Leveraging technology allows our clients to interact with their targets, customers and constituents rapidly and automatically.
Our clients like to make smart decisions. They employ bright people who seek market, product, political and economic information to manage their responsibilities. Our clients handle large data sets, create dynamic reports, manage sales departments and websites and are end users, administrators and executives. Our clients ask us to train their staff to enhance work place productivity, implement CRM systems, create websites, and manage SEO and digital marketing actions.
Given the enormous responsibilities you face every day, what can you do to harness the strengths and benefits of technology and make your life easier?
Reduce Your Follow Up Fatigue by Creating a CRM Dashboard
Follow Up Fatigue (FUF) occurs for many reasons such as trying to track all prospects, client needs and delivery schedules in your head. What can you do to reduce FUF? Your CRM’s dashboard is the answer as you can summarize key stats that are available 24/7. Your CRM is a tool that should be used [...]
Use Your CRM to Create Long-Term Customer Retention
In the last few blogs, we have focused on the best ways to implement your CRM and expand its use from customer prospecting to service delivery and retention. We encouraged you to engage your team in the process as they touch your clients over your clients’ lifecycles and have the greatest potential to enhance your [...]
Customer Retention: Using Your CRM to Enhance Your Customer’s Journey
What is the main reason many companies invest in a CRM? To manage leads and convert more sales. These are 2 of 3 great reasons to invest in a CRM. Reason #3 is to grow your customer relationships. Once the sale is complete, your new customer’s journey with you begins and your customer will have [...]