• X2CRM Solutions
  • Software Training
  • Resources
  • Insights
  • About
  • Contact Us
CRM Support
What is the cost of misplaced prospect information?

What is the cost of misplaced prospect information?

Nov 7, 2022 | CRM, Customer's Journey, Prospecting, X2CRM

It is 5 minutes before the zoom call with a new prospect who is seriously considering a service contract. It is time to grab the prospect’s information and log in to zoom, but where is the prospect’s information? The business owner remembers their name and remembers...
What is the cost of following bad leads?

What is the cost of following bad leads?

Oct 25, 2022 | CRM, CRM Implementation, Customer's Journey, Sales Funnel

As business owners, we need leads to generate new business. It doesn’t matter if you are B2B or B2C, you need leads to keep your business alive. There is a school of thought that many business owners adopt, and that is, just get me the lead and I’ll do the rest....
Why are my customers one-time buyers? How can I change this?

Why are my customers one-time buyers? How can I change this?

Sep 28, 2021 | CRM Implementation, Customer Relationship, Customer's Journey, Uncategorized

[vc_row][vc_column][vc_column_text]If you do a Google search on attracting new customers, you will find article after article with strategies to do so. Strategies can include lead-generation landing pages and contact forms on your website or email drip campaigns to...
3 Ways to Bring Your Team Together with Your CRM

3 Ways to Bring Your Team Together with Your CRM

Mar 9, 2021 | CRM, CRM Implementation, Customer Relationship, Customer's Journey, Uncategorized

[vc_row][vc_column][vc_column_text]Your CRM is a great tool to help you build relationships with prospects and customers. In past blogs, we have learned how to guide prospects through the Buyer’s Journey and to educate your buyer, and build loyalty from a new...
Practical Ways to Use Your CRM to Lead Customers Through the Customer’s Journey

Practical Ways to Use Your CRM to Lead Customers Through the Customer’s Journey

Mar 2, 2021 | Buyer's Journey, CRM Implementation, Customer's Journey, Follow Up Fatigue, Uncategorized

[vc_row][vc_column][vc_column_text]When a prospect makes a purchase, whether it is a product or service, they leave the Buyer’s Journey and enter the Customer’s Journey. The Customer’s Journey is their relational experience with you, the business, after the purchase....
Buyer’s Journey vs the Customer’s Journey. What’s the difference?

Buyer’s Journey vs the Customer’s Journey. What’s the difference?

Feb 16, 2021 | Buyer's Journey, CRM, CRM Implementation, Customer's Journey, Uncategorized

[vc_row][vc_column][vc_column_text]We have all heard the term, Buyer’s Journey. We have also heard the term, Customer’s Journey. Do they mean the same thing? If they are the same, do I pick a term and run with it? If they are not, which “journey” do I build my CRM’s...
Download our FREE ebook, "Build More Revenue with Less Follow Up Fatigue"

Recent Posts

  • How Can I Double My Closing Rate?
  • How Can I Follow Up With all my Contacts
  • Get Your Buyer to Buy Using Segmented Messaging
  • How Do I Know Which Lead Sources are Best for Me?
  • 3 Building Blocks You Need to Implement a New CRM

5335 Wisconsin Avenue, NW, Suite 640
Washington, DC 20015

301-332-0613
info@cccsolutions.com

© 2022 CCC Solutions