Building Bridges Between CRM and Social Media
What is social CRM? There are many skeptics out there, but one thing’s for sure. Social CRM is NOT a gimmick. Social CRM simply adds a social scope to the way you view and service your customers and your relationship with them. Why is social CRM important? We’re certain you’re familiar with this scenario: The […]
- Posted by ccc-lee
- On March 28, 2018
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