Aug 13, 2023 | CRM
What percentage of your business comes from business referrals? What if business referrals were a larger percentage of sales? New business comes from multiple sources (i.e., clients, web, networking, and business referrers). Each source takes time, and some produce...
Aug 8, 2023 | CRM
Whether you are the VP of Sales, Sales Manager, or Owner, you feel the pressure to: Meet sales targets. Build customer relationships and know buyer behavior patterns. Manage sales operations and processes. Communicating with sales reps, prospects, and clients creates...
Jul 30, 2023 | CRM
Ellen Rhodes, VP of Sales for ResTech (RT), has 5 salespeople and installs residential audio, visual, and security systems. Three years ago, Ellen felt the pressure of her position: Meeting sales targets. Building customer relationships and knowing buyer behavior...
Jul 23, 2023 | CRM
Alice Smith owns Hair Products Unlimited, an online retailer. She has lost customers to competitors and is struggling to solve this problem. Alice realized that; She had no customer nurturing process. She only communicated to customers when they purchased. She knew...
Jul 18, 2023 | CRM
Matt Malarkey owns 2MCom, a managed services company. 2MCom faced a tough problem: Sales declined over the past 2 years and Matt realized that inconsistent follow up was the culprit. He also knew that he and the sales team did not spend enough time with current...