Lead Management: The Power Is In Your Hands

Congratulations! You’ve built a steady stream of incoming leads. How many touches does it take to convert your leads into sales? What steps do you take to convert your leads? The answers depend on what you sell. 

The Challenge

Reaching your leads, multiple times over your sales cycle, and finalizing the sale is the challenge:

  • 50% of all salespeople stop following up after the first interaction.
  • Nearly all salespeople stop following up after 4 follow-ups.

Not you. No way. You are relentless, tenacious, working hard to engage your leads, and pressured by life’s balances.

The challenge is the lead volume is high, and each lead needs to be treated with TLC.

When lead volume increases and TLC fades, your conversions decline, and your reputation is harmed. When you rely on business referrals, your referral sources dry up.

When lead volume increases, your follow-up increases exponentially. How many hours do you currently spend with each prospect? Multiply that number by the number of leads and follow-up grows to nearly 50% of your time.

Managing Your Leads

Visualize buying what you sell. What do you see? What do you want your buyer to do as it moves closer to buying? What don’t you want your buyer to do? Identify the key milestones to achieve and dead ends to avoid.

Interact with your prospective buyers in advance of milestones and dead ends. How and when you interact depends on what you sell. In most cases, the more often you interact, the greater the probability of landing the sale

I Can’t Reach Everyone

I agree, nor should you try. Not all prospects are the same. The #1 time-waster is spending time with the wrong prospects. Your time is your most valuable asset, and it needs to be deployed strategically.

Here are ways to ensure TLC while you balance your competing priorities:

  • Rank prospects and allocate your time to the A&B prospects.
  • Segment contacts by your criteria.
  • Use email templates to replace routine, repetitive emails.
  • Create consistent, timely messaging to segmented groups and channels.
  • Trigger outreach based on ranking and segments.

Build buyer confidence and trust among your highest priority clients and prospects based on the specific touches during your prospect’s sales cycle.

You Can Reach Everyone

You can touch all leads. The power is in your hands. Here’s a great example.

Helen buys 50 qualified leads per week. In the past, she employed 4 part-timers who called, emailed, and texted leads daily. Each lead received 6 emails and texts over a 14-day cycle. That’s 300 emails and texts.

Buyers typically made their purchase within 2 weeks and Helen wanted to make sure that she reached all her leads. Today, using X2CRM, Helen’s closing rate has increased 20% and emails and texts are sent with a click of a button after the initial call.

The Power Is In Your Hands

Imagine if 50% of your outreach is automated. Imagine if you have 10 hours extra per week. Think about your highest priorities. Think about what you can accomplish.

Connect and We Will Make It Happen!

FREE ebook:
Build More Revenue with Less Follow Up Fatigue

Recent Blogs

Marketing and Sales – Who Wins

Marketing and Sales – Who Wins

When sales decline, Marketing and Sales start pointing fingers. The owner becomes upset and Department VPs become defensive. Even solopreneurs who wear both hats, need marketing and sales actions working together. Are Marketing and Sales At Odds Review best clients...

The Last Thing I Need is a CRM

The Last Thing I Need is a CRM

There are many reasons why businesses choose not to get a CRM including: Cost. We are too unique for a cookie cutter. They are too limited so we use spreadsheets. I know who my leads are. Loss of personal touch. It’s true - not every business needs a CRM so who needs...

When Marketing and Sales Disagree

When Marketing and Sales Disagree

In professional services, every lead is precious, as significant personal time is spent building relationships and trust. Selling services is different than selling soap and your time is spread across marketing, sales, and service delivery.   What happens when...